Terms of service.

LWelcome to Gelosofy GO Studio!

I'm Nhien Hoang, a licensed home-based nail technician in Peyton, CO. I'm dedicated to providing you with beautiful and healthy nails in a relaxing and comfortable environment.

Booking and Appointments:

  • Deposit: A $10 non-refundable deposit is required to secure your appointment. This deposit will be applied towards your total service cost.

  • Address: The address will be provided in the appointment confirmation.

Cancellations and Rescheduling:

  • Notice: Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

  • Rescheduling: Your deposit can be transferred to a rescheduled appointment once, provided you give 24 hours' notice.

  • Late Cancellation: Cancellations made with less than 24 hours notice will incur a fee of 50% of the scheduled service cost.

  • No-Show: Failure to show up for your appointment without notice will result in a charge for the full service amount.

Late Arrivals:

  • Grace Period: A 15-minute grace period is allowed for late arrivals.

  • Late Fee: A $8 late fee will be applied if you arrive after the 15-minute grace period.

  • Cancellation: If you are more than 20 minutes late, your appointment may be canceled unless we have communicated and made alternative arrangements.

Payment and Refunds:

  • Payment Methods: I accept cash, debit, and credit cards.

  • Refunds: Refunds are not provided unless there are exceptional circumstances that we have discussed and agreed upon.

Service Adjustments:

  • Complimentary Fixes: Free Nail Fixes are available within the first week after your appointment. After the first week, nail fixes are available for a $5 charge.

Guests:

Please inform me in advance if you plan to bring any additional guests to your appointment.

Communication:

If you have any questions or concerns, feel free to contact me at services@gelosofygo.com or 719 510 7688